It’s no secret that I am a fan of Nath Saab.
For the uninitiated, he’s a friend’s father. He’s lived a very interesting, full life and has seen ups and downs and more. While I met him just a couple of times, that too, in passing, I consider him like a guru who’s taught me from afar. He’s the Drona to the Eklavya in me. I’ve heard numerous stories from my friend, her husband, and her relatives. There are hardly any interactions with the friend when a Nath Saab story doesn’t pop up.
The other day I met her for something and I was talking about my challenges with managing working capital at C4E. She mentioned Nath Saab and of course a story from him.
I will spare the details but in broad strokes, the story goes as follows…
Nath Saab once fell on hard times. He had to take some business loans – from individuals and institutions, and he was unable to pay them back in time. When he knew he wouldn’t be able to pay, he went to the creditors and told them, “Main khada hoon, kahin nahi ja raha. Aaj nahi hai. Jis din honge, wapas doonga.”
And he did.
Found himself a job, earned, saved and paid every penny back, bit by bit.
This translates into, I am not running away. I dont have the money right now and the day I get it, I will pay you back.
Now, this seems like an inconsequential statement. But to me, this amplified Nath Saab’s reputation even more. He went many notches higher. And gave me one of the greatest life lessons ever.
That we are nothing but our reputation.
And different people have different ways to build, grow and sustain reputations.
For Nath Saab, it was his zubaan.
Similar to what Rajesh Sir taught me.
Something that I am developing as I get older.
To me, this means I want to respect other people’s time and do what I say I will do. I will also bring my passionate, energetic, best self to every conversation I am invited to. I will add yathashakti value to every interaction I am a part of. I will want to ensure that I do my best when no one is watching. I bring my A-game to circuit boards, wooden fences and everything else.
See these two exhibits from Steve Jobs.
In the first, he’s talking about designing PC Boards that no one’s gonna ever see. Here’s a snippet.
Another snippet from him is from his interview with Playboy magazine in 1985 (I don’t know how many of you were even conceptualised at that time) where he’s talking about carpentry.
So that!
I will do whatever it takes to do my best. And I know my best will often be poor for others. And that’s ok. I am not ice cream and I can’t please everyone. But I will continue to show up and give my best. I think, if I were around Steve, he would’ve fired me a hundred times for not being good enough!
Wait. I digressed. Like always.
Back to reputation.
So what is reputation?
My loose definition is, what people think of you and describe you as when you are not in the room. Reputation is a proxy for trust. It dictates if others would want to engage with you or not. In the long-term, iterative and repetitive games of the world we live in (which is built on pillars of mistrust) get easier to play, better and more rewarding if your reputation is top-notch.
Think of Nath Saab.
The fact that he stood around and acknowledged and did not run away adds to his reputation.
I would love to be around such a man.
You?
I understand that reputation is not merely about intent or actions. It’s often about outcomes. I know giving my best with my best intent may not translate into even average outcomes. And I am ok with it. I know this is counterintuitive and folks in this day and age only want to talk about what you get done this week.
I know that at C4E, I am pushing folks to talk about what they got done (and not what they did). I know this is hypocrisy at its very best. And I ok with it. I am trying to find a balance between the two. I want to push for greatness and yet I don’t want to break people along the way. And I am sure with time, I will find my way. Or maybe not. As long as I am standing with my spine straight, I am ok.
Coming to building, sustaining and growing reputation, I think the most important is what they call the 8th wonder of the world – compounding.
The way you behave, operate and act over time becomes your reputation. And then each act from thereon adds to it. And if you do it well, it compounds!
The scary part is, that the first time you defect, the reputation shatters. Think of glass. Once it’s got a crack, you can’t do anything about it. You have to start all over again. If you have the time left to start. And at my age, I dont have the time. So, I am very very protective of my reputation. Even at the cost of letting go of opportunities.
So, you must protect your reputation at any cost. Of course, there are exceptions (think businessmen, politicians, film stars and all that). Just that I am not an edge case, yet. I am at best a mid-wit at best and thus I need to work hard to build and uphold it. Nath Saab has built his over so many years with deliberate work and effort.
I did something similar a few weeks ago. I said no to something that I knew was a sure-shot way to make money and create impact but it would have meant that I would lose my reputation. Strangely it was just me (in a group of 10 other super smart folks) who thought that my reputation was at stake. Maybe if I were not a midwit, I would’ve taken the plunge! Anyhow. Different story for a different day.
Coming to reputation and lessons from Nath Saab.
As I try and scale C4E and see what else can we apply ourselves to, I think I need to be reminded of this reputation as the starting point and even the destination. And I think I would do well if at the age Nath Saab is at, I have a reputation like his.
With this, here’s a question and a request.
This is an anonymous form you can fill in to give me feedback.
