Brand Management Archives

130121 – Morning Pages

Conversations with friends and strangers. About Ikigai, writing, life purpose, success, failure, and more. Oh, and scarcity of time!

7:22. This one should be ok (unlike the last one). I have no pressing agendas today. Just the way I like it!

I think these morning pages have found a rhythm. I talk about what I did the previous day. Pick on a thing from what I spoke about. And then try to think more about it, while I write. And then I write a para for book2. The entire thing takes me about an hour and it is enough to put me in a good mood, to be honest, even if I wake up with a shitty one. In fact, as I type this, I have a smile on my face.

So, lately, I have found comfort in music from Suits. People have made a playlist of tracks from Suits and even though I don’t understand half of those, I love em. In fact, I have been discovering new music here in Goa. Like the other day at a hotel, I heard this track called Jerusalema. Since it was playing on a shitty speaker, I thought it was in Hindi (really) and even when I put my head to it, I could not make it out. And when I Shazam-ed, I realized that it’s in one of African languages!

The other thing was that I got to meet Karl yesterday. He’s been one of those that I look up to in life. He had a couple of interesting things to say about things that I thought i had a deep understanding of.

A, Ikigai. You know, the Japanese concept that helps you find purpose? I thought I knew where I want to (which is to enable and inspire others with what I do and create opportunities for them) but when I was talking to him, I realized that I need to sharpen this. My notions are idealistic (something Rashi also tells me all the time) and are not practical at all. He said (and I agree) that no one would pay me to inspire them unless I become a motivational speaker or something. My personality is anything but that! So, need to think more about that.

B, On account planning and strategy. He said that as a planner you have to get into execution as often you get sucked into Blue Ocean thinking and you don’t know shit about how your strategy is translating into actual work. This is very similar to being a management consultant where you don’t have any skin in the game. Now, I want to be anything but that. So, next time I get a gig, I will try and be a part of actual execution and implementation as well. This is a very very important lesson for me. #sgP1.

The other unintended consequence of my chat with him was that I read that Gaurav Jani passed away last year. I did not know him at all and to be honest, his passing was more news to me than a personal setback. But he has been one of those people that I have been incredibly inspired by since I can remember. When I was young, he did something that I would have, well, killed for. He rode to Ladakh on a bike and made a film about that. All solo. I mean imagine taking shots of your bike, all by yourself. How’d you even do it? And he did all this way back in 2006 when all this was not even known, let alone be cool. Plus there was no ubiquitous Internet, phones, mounts, cameras. I cant even imagine how’d he charge batteries and all that. The dude must have been another level shit.

Lesson? Time is a bitch. You gotta do things now. Err on the side of action. #lifeTheme!

Moving on. On another work call, where I was giving my opinion on how things ought to happen, I was asked to shut cos what I said was in direct contrast to what apparently Kunal Shah, the grand-daddy of all start-ups folks in India, had said. A, if he has said what he apparently said, he needs to be taught. B, even if he said what he said, it may have worked for him but in the specific case, it would never work. You can’t use one-size-fits-all with startups. Of course, this is not about him. This is about me. The conversation hit me like a tight slap on my face that you could be the most educated, well-read, opinionated, caring person in the room but unless you have tangible success to show for, no one gives a fuck about what you have to say. Your opinions are not important. They are invalid. You are asked questions that, well, question your credibility.

No this is not the first time something like this has happened to me. But thank God it happened. I am inspired. Need these bouts often. In fact, I am so so so much inspired to create a fucking massive success that when someone asks me such questions, I can tell them that I’ve built massive shit and they are fuck off.

I know revenge and being sore is not a good emotion (#note2self – Pale Blue Dot, This Too Shall Pass, Seneca’s lessons) but I am human. And I hate when people I care for do this to me.

Anyhow. I think I am ok now. Last evening I was seething in anger. To a point that I could not operate. The world thinks that I am a loser and that’s ok. I have no complaints. But when the ones that I am close to think like that and operate from that place, I hate it. Really.

Lemme talk of something good. Spotlight is finally taking shape. We are gunning for the first edition of the event on the 30th. More here. In case you want to pitch your startup to Dr. Malpani, here.

So, today on, thanks to the kick in the butt by Karl and this nameless-faceless person that told me that am useless, I will try to be a lesser loser. I’ll try harder.

The other thing that I want to talk about this party with some strangers that I was in. The host introduced me to some people as a famous author. For some reason, I felt like an imposter. I mean, all I have is one book. That too has failed to make any dent in anyone’s life. The kinder reviews say that it’s average at best. I don’t even want to read honest or negative ones. The second book is nowhere. Been on it for like 10 years and have nothing to show for that. I hated it when I was introduced like that. Yes, please do introduce me as a creative consultant, creative producer, writer (not just of books), marketer, podcaster et al. I am ok with that. But I don’t want to be just a “famous writer”. I want to be the person that tried. Not the person that rests on laurels. That too, not well-defined.

So that’s that for the morning pages.

As I edit, I realise this has become dark and harsh and ranty. But that’s that. The smile on the face of having typed all this is still around. So that’s some comfort.

So, on to #freewriting for book2. So, for this one, I have talked Prak into giving me a prompt every day to get me started with my thinking.

Today’s prompt is…

Red. The color of love and hate. Of life and death. Blood and rivers, hellfire, and heaven song.
– Prakruti Maniar, Jan 2021

Here we go…

Red was a funny choice for the color of the gown that she wore. Even though the host had clearly mentioned that the theme for the evening is white and blue, she wore red. Red stood out. What was supposed to be a party where dreams were to be talked about, futures were to be looked at, she chose Red. The color of love and hate. Of life and death. Blood and rivers, hellfire, and heaven song. She did not choose red on purpose. She did not have a choice. This was the only gown she had that could pass off as a decent dress into the party where the invite cost her a night with that old bastard, Paul. The party has been the talk of the town for a while now and who’s who was expected to be there. Together they were going to plan the future of the sleepy state of Goa. There were talks of taking the casinos on land, thereby greatly reducing the costs for the owners. One of the proposals was to allow for new high-rise construction near the beaches. They wanted to make coal mining a priority for the state. The coast was going to get opened for large scale music festivals that would get the who’s who of the world down to Goa.

The gates were being opened for the world to make its home in Goa. And at the same time, those very gates were being shut on the faces to keep out the ones that rightfully could call Goa home. The promoters blamed the locals for their lackadaisicalness. The locals wanted to be left alone. The two sides were never going to find a common ground. And this party was an attempt in the direction. In attendance were going to be socialites

Ankit Paul had put all he had and pulled all the strings he could to make this happen. His entire fortune and the reputation that his family had earned since forever was at stake. More so, after his father passed away, his personal credibility and integrity was being questioned. No, he did care for what people thought of him. He had more skeletons in his closet than the ruler of African countries had. But he did care about his bank balance. The power he wielded. The political ambitions that he couldn’t seem to find a route to.

This party was going to change all of that. Hopefully for good. And give Paul the respect that he’s craved for since he was a child. Respect that his father never accorded him. Respect that he had to fight hard to get. Respect that made him do all the things he did. Respect that mattered to him more than life or death.

***

Damn tough! But I like how it has come out!

What do you think?

And over and out. Hope it’s a great day!

Personal Branding 101

9 Lessons and Tips in Personal Branding for modern knowledge workers, especially as work becomes more distributed and remote!

Hello!

In this tome, I will talk about lessons I learned from a conversation with Ashish Kila (a friend from MDI) on personal branding. When I showed him a draft of this one, he said that this is more of Networking 101. I disagree and I think I will let you decide.

A quick intro to Ashish Kila (AK)

AK manages Perfect Group and apart from all the fabulous work around value investing and the impact he has had on his community, he has worked really hard on his personal brand to improve his network. He has ensured that the right kind of people know him for the right kind of things. I mean talk to anyone from the world of value investing and there are odds that they would have heard about him if they aren’t friends with him already!

So, as a practitioner and student of branding and marketing, I sat with him and tried to decode how he’s done this.

Before I launch into what he said, some disclaimers…

This is based on my notes from the meeting that went like a whirlwind. AK had so much to share and I had so little speed with my scribbles and notes. So I may have missed a lot of what he said. I may have also attributed things to him that he may not have said. AK, I am sorry for this.
I am presenting the conversation as a set of “lessons”. AK did not make this classification into lessons per se.
These “lessons” are in a specific order – each lesson builds on the subsequent one!

Wait.

What is a personal brand?

If I am going to post this 2000-word tome on how to build one, I better define it.
Your personal brand is nothing but the sum total of your reputation, the value of your word, the experiences that people have had with you, the after-taste they are left with after they meet you, the kind of work you do (quality, quantity, timeliness, etc) and more such things.

And why is personal branding important?

Well, the information economy we live in, every opportunity that comes to you comes because of your personal brand.

Gone are the days when people would look for the absolute best person to do a gig. Sounds counter-intuitive but clients these days would rather work with a reliable person. And not with someone they don’t know, even if that person is THE best ever.

So, unless you are like furniture in your workplace, you will need to work on and cultivate your brand.

And, without further ado, here are the lessons!

1️⃣ Lesson 1.
If you are an entrepreneur just starting out, you are the face of your brand! And rather than investing in a brand for your company, work on building your personal brand and you’d notice that it would rub off onto your business!

In AK’s case, post his MBA, he joined the business that his father started decades ago. When AK started working with his father, as the cliche goes, he was fresh out of the boat and he had to work hard to create his brand in the value investing world. And of course, with time, that has helped the brand Perfect Group.

This is probably the biggest lesson for me. Even though I am a marketer for hire, I have remained behind a veil all my life. If I want my business to flourish, I need to be out there a lot more. After all, I am the biggest advocate of my business! I thus need to work hard on my personal brand and that means work on content and appearances (and heck, even put my photo out there).

2️⃣ Lesson 2.
Identify themes that you wish to be identified with.

Malala – Women’s rights
Bill Gates – Software, Global health
Piyush Pandey – mustache, advertising
Ranveer Singh – irreverence
Sanjay Bakshi – value investing

Get the drift?

And EACH thing you do MUST be a part of that one theme. And the theme must be so simple that a 5-year old must be able to understand that.

An easy way to think about themes is to think about the hashtags that you would want to be identified for.

Lemme elaborate on AK. He clearly stands for three things, IMHO. Value investing, Community, and Leadership. Each thing he does – teaching, mentoring, masterclasses, tweets, blog posts, etc serves one of those themes.

If you are someone like me that chases multiple things, pick and choose three hashtags that you could stand for!

And here is a question for you. What are your themes?

For me, all my life, I have taken pride in being a Jack of all trades and thus have remained all over the place when it comes to my personal brand. I met a friend the other day and he said that no one knows for sure what I do! But now, after this session, it will change. I will stand for creative entrepreneurship, startups, and impact. Yes, these are fuzzy. I need to work hard on my brand. Will evolve with time.

3️⃣ Lesson 3.
Add value.
Each thing you do MUST add value. If you can not add value, forget about trying to build a personal brand / network.

AK is known so wide and far because he is out there helping others, connecting them, gifting them books (relevant I must add), being of use. And tangible use at that. There are enough and more armchair activists. A conversation with AK adds real value. To a point that I’d be happy to pay him.

If you want a network / brand, you MUST add value. Around the themes that you want to be known for!

4️⃣ Lesson 4.
Create content.
One easy way to add value is to create content. This could be a blog post, a podcast, an interview, a well thought out tweet, or a simple link that allows your followers to derive value from.

Content is like compounding. It takes consistent effort over the long-term to see the tsunami of results.
And like compounding, sooner you start larger the results.
Like compounding, start with a bang! Start big. Let the law of numbers work for you! You can’t expect to do tiny things if you want an enormous impact.

Oh, and each piece of content must have a well-planned distribution strategy. It is no longer enough to just churn out valuable pieces. You need to take them to places where your audience is!

A simple and powerful tip that AK gave me? Find a publication that has a wider reach than you. And write for them. I am on it.

5️⃣ Lesson 5.
What you do on SM is important!
On Social Media, most people (apart from your friends and family) follow you because they get to learn from you. And what you post adds value.

So, each piece that you put on SM, it has to add value. And it has to be a part of the theme that you wish to be known for.

Oh, please stay authentic. And while you are being authentic, please ensure that your content is relevant for your audience.

6️⃣ Lesson 6.
When in Rome…
What he means is that you need to tweak your content and appearance and message and conversations for the Social Media channel you are on. A tweet is different from a FB post and is different from a LinkedIn conversation. And so on and so forth. Most of us are guilty of trying to fit the same thing at all places. I commit an even greater sin – I am inactive on most channels apart from Twitter.

So, identify the channels you want to be on.
Create things that would do well on those channels.
In a format that will get the most relevant eyeballs (most relevant; not just most).

7️⃣ Lesson 7.
Engage engage engage!
Identify key people in your domain.
Look at various channels that you think your target audience is on.
And engage with them.
And ensure that EACH engagement adds value.

Also, the channel could also mean things beyond the Internet. For his community work, AK has to take out hours to be present at community meetups, industry forums, and whatnot. Yes, there is life beyond the Internet.

So, engage. At the place where your audience is!

I do this but I am yet to see the results. I am largely on twitter and I’ve made lists of marketers that I like and respect and I try to engage with them. May be I don’t add enough value? May be I need to tweak my filters?

8️⃣ Lesson 8.
Jo dikhta hai wo bikta hai.
Anyone from India would know of this adage. Translated in English, means whatever is visible, will sell.

So, get out there and seek out opportunities around your personal brand. And ensure that the word is out there.

Yes, it is time-consuming.
Yes, it’s a lot of effort.
Yes, there are hardly any tangible outcomes.
Who said it was going to be easy?

A Network / Personal Brand takes a lot of work to cultivate. AK has invested a lot of time and effort into it. What we see right now is an outcome of hard and consistent work that he has put in over the last so many years!

9️⃣ Lesson 9.
Use technology to your advantage.
AK mentioned that he uses Whatsapp broadcast lists to share relevant things with relevant people. He also mentioned that he takes copious notes on each person, each meeting. He knows where to slot who. He knows what will move who. He knows who to reach out to when he needs help with a certain thing.

It is such a simple and yet powerful idea. While I am pretty adept with tech, I think I need to learn this.

***

To be honest, when I was meeting AK, I did not expect to learn so much about networking & personal branding from a “financial brain” but guess that’s how life is – hits you from unexpected places when you are off-guard.

Also, AK has kindly agreed to help the readers of this letter! Please do reach out to him. He is on every platform you imagine 🙂

Also, apart from these 9 things, some other notes that I took that I can’t seem to slot into a lesson are…

Think long-term. The long term is 10 years. Not 10 days.
Iterate. Tweak. Experiment. There is no formula for what works. What works for AK may not work for you. And vice versa. Some people are plain lucky. But you will have to put in serious time and effort to be able to do this.
Students are your best bet when you want to get feedback on things fast. They are smarter than you (like all newer generations than you) and they have zero context. Thus they are fearless and can question the very tenets that you stand for. The lesson I am taking away is that I will approach all colleges around me and try to be their marketing SPOC and challenge my understanding of the discipline.
Testimonials. Videos. AK is a big advocate of this. Even though report after report pointing that video is what people consume more than anything else, I have my reservations. I will let you decide.
A great rule of thumb is that assume EVERYthing you put out on SM will end up on your CV for your prospective clients / employees / partners / colleagues to see and dissect.

So, yeah.
That’s about it.
What are some of your “tips” for building networks / personal brands?

And like I asked you in the beginning, I think this is a piece on personal brands. AK thinks this is more apt for networking. What do you think?

–
Saurabh Garg
Met AK and wrote this in Sep 2019

PS: One more thing.
Plant seeds.
AK did not really give out this advice but it occurred to me while I was talking to him.
Planting seeds is to seed opportunities that have the potential to grow.

Lemme give an example to further illustrate this.
Even when you know that a certain conversation will not lead to your personal brand, please engage. Plant that seed. Let the world know. And then let that grow. Create opportunities. Wait till you get lucky. Law of numbers. Create chances so that serendipity strikes you. Say hello to that poor fellow who’s got the middle seat and is jealous of your window / aisle seat.

This post, for example, has nothing to do with the themes that I wish to be known for. And yet I am putting in time (took me about 2 hours – yes I am slow) to write this. I am planting this seed. This will hopefully make me known a tad more. This will probably get a larger audience than my SM presence can ever get.

Originally posted to the subscribers of my weekly newsletter, Shoulders of Giants. Subscribe to it here.