Saurabh Garg on The New New Thing

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Inspired by work done by Phonethics, I also thought I would create some characters. And some lives. Here is the first draft.

Koncious Kapoor

KK is our typical metrosexual Indian. He belongs to a very small time in UP and his is the first family to have stepped out of their town. They hence have an elevated status amongst their peers. Kconcious Kapoor has studied in a boarding school and although he has a modernish outlook towards life, he is still conscious of his background and upbringing. Like any typical young Indian, he wants to get rich quick, become famous and is really scared of facing an audience.

Khoob Bai

Everyone knows that KB is 35ish, claims to be 25ish, looks 30ish and is 45ish in real. She does everything including cleaning utensils, scrubbing floors, acting as the informal communication channel between young lovers, delivering gossip and obviously peeping on personal affairs of her employers. She knows more secrets than the FBI, CIA, RAW, The Mossad, MI6 and KGB combined. And she keeps dropping hints about her (in)famous access to information. She promises her loyalty to everyone but she is loyal to only one thing - money.

Totaram Sharma

better known as Sharma Ji in his colony and Sharma Babu in his office. He is a struggling middle aged government employee who has been a clerk since last 30 years and has seen two salary hikes and one promotion. He is a perpetual landmark on his office canvas. All the kids in his colony hate him for his never ending cribbing about noise and ruckus that these kids make. He has two teenaged daughters that add to his agony in life. He is also known for speaking for hours without making any sense at all.

Toofan Kumar

is in a perpetual state of hurry. He is rushing for something or the other. He even talks as fast as he walks. Folklore has it that he was last seen relaxing when he was standing in the visa queue to US of A. He thinks that world today is full of opportunists and he needs to do something about it. He feels very passionately about all the popular social causes and actively participates in debates around these. Motive is not to save trees or prevent child abuse but to pave a road for his political dreams. And of course the visa was rejected.

Happy Singh

is a typical surd. Happy go lucky, content and hungry - all three at the same time. Thanks to his beard, no one knows where his smile begins and ends. Or if he is smiling at all. He is on the heavier side and has an insatiable appetite. Every time he sees a cow, goat, chicken or any other animal of edible quality, his hunger pangs strike him. He is still single with no immediate plans or chances either. His family lives in Ludhiana and thus he has all the money he needs to live comfortably without working.

This has potential to become a huge business by itself. Not on the lines of what Phonethics is doing but something else. Keep watching.

Cast Away is an awesome movie. You see it and you come back with two things.  One, Tom Hanks survives the lonely island. And Two, he is a FedEx employee and he delivers that Wilson ball in the end.

Then there is a book called How Starbucks saved my life. You read the book and you again remember two things. One is making tough decisions. And two how Starbucks helped a guy discover what he wanted in life.

Both these, the movie and the book are awesome pieces of entertainment. People have seen these, talked about these and recommended these to their friends. On a standalone basis both of them are pieces of art. And most probably, both were original productions created by individuals without any influence by the company they talk about. And this is where the idea comes. What if both of them were sponsored and paid by the company they talk about?

I have been thinking about a company that creates these branded entertainment products for money. Obviously there are limitations and issues but none that stops the company from flourishing. Please note that this is very different from product placements in media. This is creating the product first and then inserting the brand.

Business Need: Advertising as we know it, would be dead very soon. People would start filtering advertisements automatically and recommendations from influences would start loosing meaning. then what? The solution lies in creating media around brand. Think of The Truman Show done at a smaller scale.

Possible Entertainment Options: This could be a very very long list. Starting with movies, television shows, radio shows to print media (newspaper, magazines, books, travelogues etc.) to interactive media (Internet, blogs, websites), others (computer games, hotspots, retail). The list is long.

Problem Areas: There are quite a few. Biggest one is obsolescence. Once an entertainment outlet is used for a brand, it becomes difficult to innovate and use the same medium for another brand. Then there are other petty issues like it being very expensive for brands. We are talking about professional book writers, movie makers, gaming companies working on the brand. We can explore cheaper options like blogs and websites but how many consumers of a brand like say Rin, be on Internet? They would be on TV for sure.

A lot more thought needs to go in place. I have about 4 more pages of random thoughts and comments. If anyone is interesting in talking more about it, please let me know and I shall share those docs.

Any opinions? thoughts?

Since my bread and butter comes from Brand Planning, its a good time to start sharing my thoughts on planning. I will talk about basics of the trade. How is it used in India. What lessons can a business derive from planning. And finally my perspective on things.

And as always, anything I write reflects my personal opinion only and my employers might not subscribe to them.

I have been blogging for over 4 years now. I have been asked why I blog numerous times. And obviously I have give piece of mind to all those people. I have also met and interacted with a lot of fellow bloggers and I have realized that there are basically 4 kinds of bloggers.

1. Conscious Bloggers: People who really want to make a difference – not only in societal context but also in terms of business, way people use technology and other things. They are very focused in their approach and make sure they are attuned with the latest in their respective industries. More often than not, they end up becoming an influential voices in their respective fields.
2. Copy Cats: Because having a blog is cool, there are people who want to be cool and who would want to follow fads, they blog. Most of these blogs are abandoned within a short span and end up contributing to the Internet Junk. The lesser said about these people, better it is. Saves times and energy and content on Internet
3. Money Mongers: People who want to make money using their blogs (inspired by TechCrunch and other such blogs). They would start by posting everything and anything under the sun. They would blatantly copy things from other popular bloggers and will submit their blogs to search engines and aggregators at a feverish pace. It is very unlikely that they would ever make money with their blogs and will end up frustrating themselves. Some who are smarter, would on the course realize that blogging with an objective of making money would not work and they change course and obviously end up successful.
4. Confused Souls: People who don’t know why they blog but they anyways do it. The idea is not to make money or to get famous. The idea is to find an audience for their thoughts. Only gratification comes in the way of comments from their friends and other random visitors that have stumbled onto these blogs. They often have interesting things to say but due to the lack of recognition, they are lost in the noise. They are like the needles in the haystack that if identified could be put to good use.

What kind of blogger are you?

Yesterday I was reading The Ambler Warning by Robert Ludlum and he talks about this interesting 1v1 dilemma. Act vs Analyze.

There are basically two kinds of people. People who analyze and people who act.

The ones who analyze things are in great demand. Most of managers, consultants, experts are generally the ones who analyze. They look at any situation with an analyzing mind, often use decision trees, rely on expertise and use tools to find solutions to the problems they are facing. Their motivation is to make a rational decision and they need an anchor to base their decision on. Ambiguity does not have any place in these decisions. They have created and live by terms like water-tight, rational decisions etc.

And then there is a second breed of people. People who act. They do. They are the ones who don’t really understand, cant really explain and don’t believe in analysis, research and other frivolities around decision-making. They claim that they just know when a thing is correct and when something is missing. They use words like gut feel, guess work, spur-of-the-moment, knew-it-all-along etc. These people are more likely to be sportsmen, entrepreneurs etc. who rather live on the edge than to wait in the conference rooms or meeting halls.

You could be someone who either acts or analyzes. There is nothing wrong on picking either. Its all about personal comfort (and breaking away from it).

Me, I have relied all my life on analysis. I think its about time I move on to action (wow a discovery… Action comes from Act).

Related list of 1v1s
- 1v1: Excellence vs Mediocrity
- 1v1: Expert vs Employee
- 1v1: Popular vs Pertinent

I am wondering Technorati has this awesome advantage of having all blogs link to it… !

They asked me to put a link to my Technorati Profile if I wanted to get higher ratings. Here I am. Can I have more visitors now please?

GoaFest 2008 is the annual conclave of the advertising industry in India. Although I did not attend the fest, I read about it on e4m and agencyfaqs and key takeaways for me would be ..

1. Clients expect advertising agency to move further from just advertising. They expect advertising agencies to understand their businesses, environments they operate in and act as a partner rather than a service provider.
2. Clients want agencies to be more accountable and agencies should take a proactive role rather than a passive one.
3. There is bit too much specialization and hence fragmentation happening in the industry. There are departments at agencies to take care of BTL campaigns for young adults in cateogry A cities going to the top 100 colleges in India and who have more than 10000 bucks to spend per month. This kind of depth is desirable by all but what about the larger picture? Business objectives rather than getting too creative? How about generating sales for a change?
4. At the cost of sounding like an old-schooler and offending a lot of creative people, I think that there is nothing more important than generating sales. A lot of creative people forget this and plunge into the art.
5. Internet as a medium is still in very nascent stages. It will be years before it gains acceptability. More thoughts on Internet as Advertising Medium in India on my wiki.

Finally, I liked D. Shivakumar’s session the best at the conclave. I wish I could meet him and pick his brains.

This can also be seen as a a fast summary of all the serious business that happened at GoaFest apart from all the parties, awards, discussions over drinks and regular glamor surrounding the event.

Every marketer sells dreams. If a customer can conjure up an old dream after using your brand, your brand gets a new fan.

P.S.: miniThoughts - thoughts expressed in less than 200 words.

Third in series after Popular vs Pertinent, Expert vs Employee.

Excellence vs Mediocrity

You can either pursue excellence or remain a mediocre.

A mediocre by definition is someone engaging in an act where objective is to finish the task rather than to complete it with best of abilities. Often, shortcuts are used and outcomes are ordinary. Borrowed wisdom is put to work and original thought process takes a back seat.

Excellence is where the objective is to compete with oneself. Idea is to create something out of the world even though the objective is well defined. Excellence could be in way you work, in way you opine of things or even the way you execute. People who pursue excellence sleep easy and tight.

Mediocrity vs Excellence in one line: The pursuit of excellence creates original thoughts that a mediocre person would put to use.

Both these are more about an attitude rather than expertise or availability of resources. And once you start the pursuit of excellence, its very easy to fall in the trap and move back to mediocrity. By definition, most of the human population falls in the mediocre category and funny thing is that they dont even realize it.

You can pursue only one at a time. You could be mediocre or you could be excellent. What are you?

This is second in the 1v1 series after Popular vs Pertinent

I was talking to Monica when I remembered something I had thought of about 5 months ago. Finally posting it.

Expert vs Employee.

You can be seen and known as either an expert or employee.

An employee is a “just another person”. He is competent and does his job well but that is all to him. There is no such thing as new ideas, innovation, bright sparks coming out of him. He is one amongst the crowd. No one expects anything from him.

Expert on the other hand is someone who is everything an employee is and then there is lot more to him. He is expected to change the way world moves, come up with brilliant yet simple ideas and should be as close to indispensable as someone can be. Expert belongs to the rare breed.

Expert vs Employee in one line: You would not want to meet an employee but would pay to see an expert.

And interesting thing is that the distinction between an expert and and employee is often an outcome of the way a person himself thinks and approaches things. Until you start projecting yourself as an expert, no one would consider you an expert.

What are you? Expert? Employee?