Saurabh Garg on The New New Thing

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I have been blogging for quite some time now (infact I started writing in 2004) and tons of people have asked me this question. I think its about time I answered this one honestly. On a public forum.

So why do I blog?

1. Blogging is thinking out loud. When I write/blog, I actually put pen to paper and I think before I dare make my thoughts public. And hence when I write, it helps me think. Helps in ideating.
2. Blogging helps create an archive of thoughts. I have always made notes on notebooks of all shapes and sizes. A blog gives me a permanent place to archive them. I can now look at what I was thinking, what I was like way back in 2004 etc.
3. Blogging helps me connect to more people. Since the web is permanent, anyone, anywhere in the world can read my blog (with a bit of luck obviously) and can give me feedback on what I am thinking. This is simply impossible in a real world. My immediate circle of friends can only be limited and there is no guarantee that they would be interested in what I am saying.
4. Blogging Opens up minds. Before I was blogging, I was an arrogant and a mediocre person who lived in his own self created world. I thought I knew everything and I was above all. Moment I started writing, I realized that I need to learn a lot more and there are more people who can teach me things. I am still a self-claimed mediocre but no longer an arrogant one.
5. Blogging is fun. As simple as that. :)

I am often asked why do I copy-paste my posts on plugdd.in, venturewoods.org, mutiny.in etc. Again the answer remains the same.

1. Platforms like these give me a larger audience to express my thoughts to and more importantly get feedback from.
2. Writing is about reaching out and meeting more people. Independently, I can never reach the kind of audience these platforms can give me (and have given me).
3. Finally It is also about connecting to the people who share the same ethos and ideas. Wonderful things can happen when people talk. And blogging at these platform enables conversations.

In one line, blogging for me is that constant pursuit of learning and exploration. Why do YOU blog? Is it money? fame? connections? timepass? what?

In one of my email conversations on mental masturbation with a very interesting gentleman, he said

I call my approach - meditating about an issue,
as opposed to thinking about an issue.
Thinking requires knowledge and a time target,
meditation does not require either.
But meditation enables one to come up with unique solutions that thinking cannot.

I absolutely loved the idea. Thinking is about coming up with perspectives on a certain topic from your previous knowledge or acquired knowledge within a time frame and with specific results as the targets.

Meditation on the other hand is contemplating what can be. Meditation is breaking all the conventions. Its like being virgin. Its a fresh start - all the time. When you are meditating you are no longer logical and pragmatic. You become evolved in the way you think. You go beyond the obvious.

What do you do? Think? Meditate? Personally, I think I think and I need to meditate more.

Other 1v1s
- 1v1: Whether vs When
- Analyze vs Act
- 1v1: Excellence vs Mediocrity
- 1v1: Expert vs Employee
- 1v1: Popular vs Pertinent

I recently came across this report titled “The Mobile Development Report“, published by CKS on a research commissioned by Nokia for developmental use of mobile networks in emerging economies.

The report focuses on social transformations around a new technology and its adoption. The report beautifully documents lives and ways Indians in tier 2 cities and towns use mobile phones. One of the best reports, a few highlights for me are

1. The East-West Divide: If we draw a line connecting Delhi and Chennai, the western India has seen most of the developmental efforts. East of this line still exist opportunities and possibilities. And this has largely been ignored by most of us (entrepreneurs, students, professionals, academicians etc.)
2. Understanding of India as a country. The report gives a very deep understanding of Indians and their communication behavior. What makes this one different and special is that CKS talks about the entire India - not just metros or towns or villages.
3. Classification of towns and villages. CKS has done a very good job in classifying towns and villages according the now famous pyramid by CK Prahalad. The report further classifies these rural citizens in terms of their purchasing power. Probably first such effort in India?
4. Opportunities in Rural AND Urban India. Everyone is ga-ga about opportunities in rural India and largely . While reading this report, it dawned on me that even the urban and semi-urban population is more than 500 mn. This number is more than the population of US and UK combined and there is a strong case of a business flourishing here also. Agreed that urban markets are difficult to crack considering they have plethora of options and they are picky. But is too large a segment to be ignored and is waiting to be tapped.
5. Insights from research: CKS has gone beyond regular data collection and have come up with insights such as elevation in social stature, increased credibility, ease of use of mobile phones as communication device compared to an Internet-connected PC, personal and societal welfare etc. And how does an access to a mobile communication tool helps people make their lives better.
6. Possible Applications: in micro-commerce, making travel easier, access to information, education (one of the examples look uncannily similar to latest Idea Cellular advertisement) etc. This can be coupled with findings from Jan Chipchase (more on him later) to identify new and possibly revolutionary businesses. Simple example could be use of airtime as currency and if someone can regulate this, its a huge huge market waiting to be tapped.
7. Case Studies: The way they have chosen their subjects, the methodology to conduct an interview, the detail in which they have gone while researching, they have captured the entire life of the subjects. With the kind of detail available, you can easily create character maps of these subjects and derive the way they live their lives and how they interact with brands.
8. Photographs: Awesome collection of photographs that the team has taken during their study.

The report also mentions at one point Jan Chipchase, a Nokia employee whose job is to travel the world and observe and document novel ways in which people use and interact with mobile phones. This is his wonderful talk on TED on how we use our mobile phones.

Coming back to CKS report, one might argue that they covered only three districts and have extrapolated the data to come up with findings and recommendations. And that report was released in early 2007. But regardless of these reservations, this still remains one of the best research reports I have read in a long time.

Apart from the focus on mobile phones, the report is that detailed that you actually get tons of ideas (another post on this later) while reading it. Congratulations to CKS team for this awesome effort.

P.S.: The font size is way too small and there are 226 pages of information, worth its weight in gold.
P.S..: If anyone else is keen on serving the information and entertainment needs of a community and can foresee (or already has) a business in this domain, please contact me. You never know what might come out of a discussion.

Image Credits: manoogupta via Flickr

Just came out of a brainstorming session with my boss. He calls these sessions as Mental Masturbation.

Someone on Urban Dictionary has defined Mental Masturbation as

The act of engaging in useless yet intellectually stimulating conversation, usually as an excuse to avoid taking constructive action in your life.

For us, its usually one short 20 minute session where we talk about things that we dont really get time to talk about. It could be things like the future of business to way people think to why people communicate to why are we what we are to anything under the sun. It generally starts as one person introducing a subject and then everyone debating on things. Awesome ideas come out of it and its as satisfying as an orgasm can be.

And it gives me immense satisfaction to be a part of mental orgy. I think if I can do this day in and day out, it will be simply awesome. And in my humble opinion most of the radical ideas that have moved the world have come as an outcome of mental masturbation. If anyone wants to engage in a mental orgy, please drop a line.

Ashish says that you “enable communities” and I think you “create” them. And since it’s a serious challenge to my understanding of social behavior, let me defend my position.

By the very definition,

a community is a group of individuals who are brought together by force or they come together because they share a common interest.

Classic examples are community of slaves working on erecting pyramids and users flocking pluggd.in because they are interested in start-ups in India.

Keywords in the definition are group, individuals and together. A group that is useful to the individual and together the group and the individual make it worth sticking to.

When I say that you create communities, it implies that you bring all these people together (by force, by coercion, by advertising, by showing them advantages of being a member, by hook, by rewarding participatory behavior or by showing that everyone but you is a member, or any of million other ways). Once there is a group, you share ideas and vision on what could become of this group if everyone participates. And when they start participating and everyone is in sync with the collective vision, the group become a community.

For a community to thrive, there needs to be a connecting thread – a reason for members to believe in. A selling proposition. An answer to “Why this community” question. This reason can again be provided by force (if you don’t work, you will be killed) or by prestige associated by just being a member (I am member of AsmallWorld.net – are you? I have access to GMail – do you have it? Etc.).

Second part is that the community as a whole should be useful for the members. No one would want to just give and not take anything in return. People don’t join communities. People join groups hoping that the group would be useful to them. Moment a group becomes useful for individuals, or that user, the group transforms from a group to a community.

When you are starting a community, you HAVE to bring together people. You will have to hand pick people who are committed to this binding thread with or without the usefulness of the community. These are the people whose actions would make the community useful for subsequent members. In case of pluggdin, for example, Ashish would have started writing about start-ups in India. He would have posted the link at relevant places, would have sent emails to friends and family who are interested in start-ups and slowly and gradually people starting coming in. He thus created a community. One member at a time.

On the other hand when you talk about enabling a community, you assume people already know why they are there. You assume that they

1. know what is common between all of them.
2. know why are they not a directionless herd.
3. know what is purpose of their group.
4. can see a larger picture.
5. know how is group useful.

This all might happen in an ideal world and I refuse to agree that any heterogeneous or even homogeneous group of people can answer all the above-mentioned questions. And if you are just enabling the community without holding their hand, telling them what to do and what actions to take. In my humble opinion, they will be as lost as kids in the topless bar :D.

And with this your-honor, I rest my case.

Regards,
Saurabh Garg
www.saurabhgarg.com/thoughts

P.S.: And I agree that your group/community should be empowered enough to recommend and make changes. They should be empowered to remove things that they don’t like. They should be empowered to freely add on to the community. They should be allowed to explore. They should be given the tools to be themselves and create new things for the community. :D

Image Credits: Sifah via Flickr.

External Links

1. WSJ: Why Most Online Communities Fail - via elan2